Infrastructure Playbook recommends focusing on projects that last: breakfast on broadband
WASHINGTON, Feb. 23, 2022 — Advocates for the Affordable Connectivity Program said Tuesday they face language and outreach barriers to encouraging eligible households to apply.
The program, which is an extension of the Emergency Broadband Benefit program, provides eligible households with a subsidy of up to $30 per month and a subsidy of $75 per month for homes on tribal lands for broadband internet, with a one-time $100 device grant. As of March 1, 2022, the ACP will replace the EBB on a full-time basis.
But despite a White House event announcing that more than 10 million Americans have signed up for the program, panelists from various organizations — all of whom spoke about the importance of encouraging eligible households to apply for CPA — said they faced obstacles, including language gaps, in getting people signed up.
“The general consensus is that the language [of the application] scary,” said Sandra Caraveoresponsible for the national programs of the League of United Citizens of Latin America.
According to Emily Chidirector of telecommunications, technology and media at Asian Americans Advancing Justice, there is a “need for bilingual resources and translators at every step of the process.
“We need to reach people where they are… We want to do [the ACP application process] as accessible as possible,” Chi said.
Another hurdle advocates face is raising awareness of the ACP. Caraveo said many eligible households are simply ‘not aware of the option [of ACP] be at their disposal. »
At an event on Thursday, the chair of the Federal Communications Commission Jessica Rosenworcel said the CPA’s “biggest challenge” was getting households on board.
“These resources are intended to reach our most underserved communities,” the rep said. Grace MengD-New York, said Tuesday.
According to Rep. Tony CardenasD-California.
One way to overcome these barriers is for people to contact their state authorities, said Joi Chaneyexecutive director of the Washington office and senior vice president of policy and advocacy at the National Urban League.
“[Figure] know if there are resources for outreach opportunities,” she said.
Chi agreed. “We really need community members to step up and share their stories.”