Digital security can be used to improve the travel experience

Biometrics used at Washington Dulles International Airport. — Photo: US DHS/Public Domain

At this time of year, many people opt for a short break. One of the factors of concern for travelers choosing to take flights, aside from the risks associated with COVID-19, is a frictionless airport experience when they return home.

Digital authentication is one way to achieve this. This improves travel by saving time, lengthy processes and more time spent relaxing.

According to Kristen Tsitoukis, hospitality manager at Incode, some elements of this technology can be carefully considered. She offers the following ideas for Digital diary on how digital authentication alleviates travel-related issues.

Central here is biometrics. This approach can maximize contactless travel, reduce passenger congestion; and ensure security, usability and confidentiality.

Save time, avoid queues with pre-flight check-in process

Tsitoukis advises: “Rather than requiring early arrival at the airport for identity verification, passengers can save time and effort by checking in on flights with their digital ID before arriving at the airport. .”

Seamless transaction verification for a frictionless check-in experience

Highlighting the virtues of digital solutions, Tsitoukis says, “Thanks to biometric technology, customers can check in in a contactless format. It also saves time because all the information needed for the site is collected through automated data extraction. Customers can rest assured that their information is secure with privacy-friendly online reservations.

Carpool Safety

Personal security can be achieved by using a trusted provider, says Tsitoukis. She finds: “Peace of mind when using a ride-sharing service such as Uber or Lyft by verifying all parties before pick-up. This provides security and confidence for both parties to eliminate carjackings and/or attacks when using these services while on vacation (or anytime).

Easy access to funds while traveling

There are many cases where digital authentication is important. Tsitoukis describes one noting, “Being able to use digital authentication to verify identity while traveling enables seamless access to funds regardless of consumer location. Using facial recognition software, a financial department can instantly detect whether the appropriate user is accessing the account from anywhere in the world, rather than going through a verification process over the phone, authentication at two factors, for each foreign transaction carried out.

More time on the floor

Digital technology can also save time and reduce bureaucracy, says Tsitoukis: “In places such as casinos, age/identity verification is required for drinking drinks, claiming the jackpot and Multiple Entry Points By using digital ID, this information is only needed once, giving visitors more time to do what they came for, rather than many of the same processes.

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